Use case

Convono for client meetings

Needs, agreements and next steps, all in one place.

After a client meeting, it's easy for different people to remember the conversation differently. Convono creates a clear transcript and summary of what was discussed and which next steps were agreed.

  • Client needs
  • Clear next steps
  • Searchable meeting record
How it works
Summary
Convono

Needs, agreements and next steps, all in one place.

Documented client needs
Clearer agreements
Summarised next steps
Basis for quotes and delivery
Client needsClear next stepsSearchable meeting record
Challenges we often see

Challenges we often see

01

Details fall through the cracks

Needs, questions and requests can get lost when information is passed on internally.

02

Different recollections

Participants can interpret or remember agreements differently.

03

Time-consuming follow-up

Manual notes often need to be compiled before work can continue.

How Convono is used

Five steps, from recording to follow-up

The same clear workflow is used regardless of meeting type, adapted to how you work in client meetings.

  1. 1

    Record or upload

    Record the meeting directly in Convono or upload an existing audio file.

  2. 2

    Transcribe and identify speakers

    Convono converts the audio into text and distinguishes between different speakers in the conversation.

  3. 3

    Summarise and structure

    A summary is produced together with decisions and action items.

  4. 4

    Review against the audio

    Review Mode and audio sync make it easy to check the transcript against the recording.

  5. 5

    Export and follow up

    Export the material and use it for documentation, follow-up and continued work.

What the organisation gets

Tangible benefits after the meeting

Convono delivers a structured record that can be used immediately, without anyone having to reconstruct the conversation from memory.

  • Documented client needs
  • Clearer agreements
  • Summarised next steps
  • Basis for quotes and delivery
  • Ability to search and ask questions about the meeting
Practical scenario

Example: client needs analysis

A client meeting is held to understand the organisation's needs and discuss a possible approach. Convono documents the conversation and creates a record with the client's priorities, questions, agreements and next steps.

The chatbot can then be used to find specific parts of the conversation without needing to read through the whole transcript again.

Most relevant features

Features that make a difference in practice

Chatbot

Ask questions directly about the transcript and find specific points without reading the whole document.

Speaker identification

The system distinguishes between different speakers, making it easier to follow who said what.

AI summary

Convono generates a summary that highlights the most important parts of the meeting.

Decisions and action items

Decisions, ownership and next steps are identified and listed as clear action items.

Search

A searchable transcript makes it easy to find statements, topics and decisions afterwards.

Export

Export the transcript and summary for documentation and continued work.

On-premises

Built for local deployment

Convono can be installed on-premises within the organisation's own environment. AI Systems Sweden can install the solution in a compatible existing server environment or deliver a complete setup with hardware, software, configuration and support.

  • Local processing of meeting material
  • Infrastructure tailored to the organisation's needs
  • Installation, configuration and support from AI Systems Sweden

See how Convono can be used in your organisation

We'll walk through your meeting flows, IT environment, and which Convono setup fits best.